Protecting your privacy is very important to us.
We are a Not-for-Profit entity (“NFP”), with limited resources. We are not a profit-making entity that has resources, including monies dedicated to monitoring, evaluating, testing, and ensuring that the information on their website is accurate. We cannot and do not accept liability for any loss, damage, or inconvenience in any way arising from and/or in any way a consequence of any use of or the inability to use any information on this website. We cannot and do not guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties and/or others in any way arising from the use of this website.
We cannot and do not assume any responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by us of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.
No website can be secured against security breaches or hacking. No website can guarantee website privacy. A law-breaker, including a hacker, determined to hack in violation of statutes, laws, rules, and regulations imposing criminal and civil liability that address and protect website privacy, will do so.
What information do we collect through our website?
In order to adopt a dog from us, become a foster parent, or volunteer with us, we ask users to submit a range of personal data through our online application. Such personally identifiable information includes first and last names of applicants, physical addresses, email addresses, phone numbers, ages, type of residence, employer information, number of children, pet ownership history, name of veterinarian, personal references, and other information.
Personal data submitted through our applications is used to assess adoption, foster, and volunteer candidates only. Our staff and volunteers follow up with the information that is provided in the application, including reaching out directly to the applicant, their provided references, their landlord (if applicable), and their veterinarian (if applicable). We treat all information as confidential.
Collected application data is housed and stored on secure servers which host our website.
Website Contact Form and Email
We collect a user’s name, email address, and (optional) phone number when they choose to connect with us through our contact form or via email. Form or email messages will be read by one of our staff or volunteers and may be forwarded to another individual in our organization to be addressed. Our website uses an industry-standard security protocol called Secure Sockets Layer (SSL) to encrypt the transmission of information between the website user’s browser and our servers.
When you use our website to sign-up for our newsletter, your information is not stored on our website but is instead forwarded to MailChimp which we use for our email marketing services. Your email address is stored at MailChimp and will remain there while we use their services or until you specifically request removal from our list. You can choose to “unsubscribe” at any time by following the link at the bottom of every email you receive from us.
A cookie is a small text file that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user returns. Cookies provide user information to the website owner as well as website customization to the user based on their previous activity with the website.
Our website uses Google Analytics, a free third-party service that transmits website traffic data to Google servers in the United States. When a visitor uses the A New Chance Animal Rescue website, a first-party Google Analytics tracking code collects user data using a browser cookie that is placed on the user’s computer. Google Analytics tracks website and web page usage and does not identify individual user information or associate user’s IP address with any other data held by Google.
Donation Payments and Transactions
We connect to secure third-party services (Stripe, PayPal) to process donation payments off-site. We do not store any payment information on our server.
How do you store your data?
We use a number of security measures and protocols to protect your data. No website or electronic data is 100% secure, however, but we always are working to keep our website secure and updated with the latest security features.
Our website is built on a free content management software called WordPress. We use a select group of well-supported and premium third-party plugins to enhance our user’s website experience, add functionality, provide and collect information, and secure our WordPress files. Our website software is regularly updated by a web professional.
Our website is hosted by GoDaddy, is SSL-protected encrypted, and contains advanced security measures. Our staff and volunteers use password authentication safeguards and their IP addresses are whitelisted to access our domain.
Application data is stored in a database on our server. We follow web security recommendations to limit our database vulnerability and employ a server-side firewall to protect our website.
Some of the information we collect is processed by third parties and/or stored at a third party location. We use the following third-parties to help us with our data collection:
Gravity Forms – Application and contact form data collection
Mailchimp – Email marketing service (security policy)
Stripe – Payment processing (security policy)